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If you need assistance from customer service, please use the CSCMail@aflac.com email.
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Please provide all of the important information regarding your complaint, so it can be handled as quickly and completely as possible.
Write as clearly as possible, so people who are not familiar with your issue will be able to understand. Write about the “who, what, where, when and how” of your situation.
Also, tell us what you think is a fair resolution to your concern. Please note, there is no guarantee you will receive the result you request.