Use our Service Request Form to request any of the following:
To ensure that your service request is handled quickly and accurately, please print the form and then do the following:
You are also welcome to mail it to:
Continental American Insurance Company
Post Office Box 84075 Columbus, GA 31993
Use our Group Term Life (C91000), Short-Long-term Disability (C51000, C40000) Service Request Form Form to request any of the following related to your plan:
If using the Group Term Life Service Request Form please return it to:
300 Southborough Drive,
South Portland, ME 04106
Need help? Call our Customer Service Center toll-free at 800.433.3036.
This is a brief overview only. The plans have limitations and exclusions that may affect benefits payable. Refer to the plans for complete details, limitations and exclusions. Coverage may not be available in all states.
Continental American Insurance Company (CAIC), a proud member of the Aflac family of insurers, is a wholly-owned subsidiary of Aflac Incorporated and underwrites group coverage. CAIC is not licensed to solicit business in New York, Guam, Puerto Rico, or the Virgin Islands. For groups sitused in California, group coverage is underwritten by Continental American Life Insurance Company. For groups sitused in New York, coverage is underwritten by American Family Life Assurance Company of New York.
“Aflac” pertains to American Family Life Assurance Company of Columbus, American Family Life Assurance Company of New York, Continental American Insurance Company and Continental American Life Insurance Company.
Columbia, South Carolina
©2018 Aflac Incorporated.