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Notifications from Aflac

  • Find an Agent
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By Phone:

Call Center Hours

8 a.m. – 8 p.m. Eastern Time

Monday – Friday

Simply Call: 800.433.3036

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By Email:

Customer Service Center

cscmail@aflac.com
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By Mail:

Continental American Insurance Company

Post Office Box 84075

Columbus, GA 31993

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Consumer Response and Resolution

Your satisfaction with Aflac is important to us. If there is something not quite right, please contact us and we will do our best to fix it.

File Your Complaint Online

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Mailing Address

Continental American Insurance Company

Consumer Response and Resolution Department

PO Box 5388

Columbus, GA 31906-0388